Wearable tech is a great tool for CX and Melia hotels, a hotel chain in Spain, is not only using it for its own services, but also shopping experiences beyond its doors.
Hotel patrons can pay for onsite services such as food, the spa, and more with smart wristbands, and parents can enable controls for each family members so the kids don't go on a spending spree. But they're also taking it one step further by allowing consumers to use the bracelets to pay for things at stores, coffee shops and even theme parks nearby to create a more seamless, safer and stylish (bye bye fanny packs) experience for vacationers.
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