How has your banking experience been? For some, pretty good. For others, not too great. Well Chase is doing something about it by creating more customer friendly branches. These compact branches will be geared towards your everyday banking needs without the complexity that comes with a core branch. These needs include deposits, withdrawals and opening an account. Need more? Well on site tablets will connect customers with core branch faces via video chat. Additionally unique, Chase plans to include an "Advice Bar" where customers can seek financial guidance beyond in and out transactions.
The initial roll-out is expected in limited markets including New York and California. Time will tell if consumers are buying this unique banking branch approach.
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