When technology can help improve the way you do business in
a way that it benefits both your customers and employees, it’s a no brainer. While
Best Western is only just beginning to test brining Amazon Alexa to its hotel rooms, it already seems clear that this relatively new breed of AI tech can
bring a lot more value to the hotel experience.
Customers will have the ability to order room service, play
music, set a wake-up call, check local restaurants and reach the front desk any
issues - all seamlessly from the Amazon Dot. As for the employees, it will help
communicate when rooms are ready for the next guest, report of maintenance
issues and improve overall safety of those employees.
It only seems fair that I should bring one of these home to
improve my life experience.
“Alexa, it’s Friday, what beer should I drink?”
“All of them”
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