Experiences are for CEO's too

In most of our conversations around customer experience, we talk about a brand's relationship with it's customers. We don't talk much about brands being customers too.  But they are, and they want great experiences with the agencies and partners they work with.

So when OH Partners heard Airbnb was looking for a new creative agency, CEO Scott Harkey challenged the group to come up with a unique idea that would not only blow Airbnb CEO Jonathan Mildenhall's mind, but also secure a phone call with him.  The agency rose to the challenge and then some.  They created a real Airbnb listing in one of their Phoenix offices with a 24-hour livestream experience all centered around the great things to do in Phoenix.  Throughout the event they tweeted the highlights using the hashtag #JonathanCallScott.  And eventually he did just that.

From one non-NY agency to another, cheers to you OH Partners for killin' it!

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