A pain free pharmacy

I love going to the pharmacy - said no one ever. In fact, prescription pickup is on my husband's list of household chores and I'll do pretty much anything to avoid going.

It's never fast, no matter what time of day it is. Every other month our medications are out of stock and the months in between the technicians can't find my order. And there always seems to be some issue with my insurance or the cost of the medication that I don't quite understand even though I've read the 90-page prescription coverage plan cover to cover - twice.  Best of all is the shade thrown from the 30 people behind me line if I dare ask the pharmacist a question.  Okay, I'm done whining.

Capsule is a digital pharmacy that plans to fix all that and more using a digital-only model designed to solve the traditional pharmacy pain points (both consumer and professional). They digitally receive a prescription from a doctor and deliver to your home or office, eliminating the need to ever set foot in the pharmacy. But Capsule doesn't stop there - they follow-up after delivery to see how the patient is doing and provide that feedback to the doctor, they provide competitive pricing and the ability to ask questions via email, text or chat.

The program is currently being piloted in NYC but if rolled out to other markets, it could mean #winning for all of us.

1 comment:

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