little things that make a difference

You can order office supplies from just about anywhere. So Poppin has made the experience a brand experience, that will likely have you coming back for more, and more and more.

Poppin sells well designed office supplies, and they've realized that their clientele appreciates the design experience. So they didn't let that go at the product they sell, but carried it all the way through delivery. To even the inflatable package protecting stuffing stuff that fills the empty space in your box.

Just another example of how you can offer surprise and delight with your customers in the most mundane, unexpected places.

No comments:

Now your brand news diet is chockfull of tasty tales of Customer Experiences (CX). Served-fresh every morning for your daily recommended dose of marketing inspirations. Never sugar coated. May contain nuts. Archives | Look back at these past bites