Here's a cute story about how Facebook (and more importantly, a retailer's fans) made a difference for a small business. Coffee Labs, a dog friendly emporium in Tarrytown, NY got into trouble with their local health department for being dog friendly.
The business created a fan page for local dog owners to declare their love for the shop. Facebook + cute dogs + coffee = local tv magic. Naturally, this gets picked up by the local news, and before you know it, a local attorney gets involved and writes a waiver for the coffee shop.
Small business, small change, that made a difference in one community. Would your customers come to your rescue?
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