At first, it seemed like this might be a 'blog from the bathroom' event. Maybe you thought "hooray, that's the one place I don't usually get to blog from" but upon closer inspection, it appears that the Bathroom Blogfest is actually blogging ABOUT bathrooms.
It's true that bathrooms are often forgotten about, in need of attention, and not thought of as relating to the customer experience. But of course they do. Career consultants have been telling interview candidates to visit potential employer bathrooms for years. A bathroom will tell you lots about a workplace, a retailer or a restaurant.
Who knew there was a bathroom meme? The event kicks off Sunday, in bathrooms across the globe. Feel free to share your best, the worst or the scariest customer bathroom experiences. Or just sit on the pot and watch. From Christine, via Facebook.
3 comments:
I've always admired your headlines, Darryl, but today you've surpassed yourself...
Darryl, thanks for getting the word out, and with such an unusual attention-getting headline. There's nothing quite like raising awareness to improve customer experiences.
That's just tacky and distasteful.
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