Church of the Customer posts the photo above, and asks "what's wrong?" (And the answer isn't the grey sky, or a lack of a healthy crowd.)
There's a lesson here for every branding person who's ever produced a consumer promotion.
Think about how consumers save, share and remember. If I was attending this event, how would I likely remember it? How would I share it with my buddy across the country? My cell phone camera, of course.
And so, here's what's wrong: There's nothing to tell you that this festival is in Austin, Texas. Nothing about the band name. No url to visit. Someone enjoying this experience snapped a cell phone photo to share with friends - and opportunities were lost.
What about your next promotion? Or billboard? Or event? Can users gain anything from a cell phone pic that's been posted to Facebook?
Awesome advice.
No comments:
Post a Comment